Vinted Members Voice Anger Over Sizing Changes

Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.

The second-hand shopping app has updated its measurement guidelines for women's and children's garments failing to inform all users about the change.

Online Platforms Backlash

Countless users and merchants are posting online saying Vinted listings now show an altered size classification compared to what was initially listed because of the remapping.

Vinted explained the updated approach better aligns with other platforms.

It has advised users to check their listings and update the measurements by hand when needed, which has left users frustrated.

Size Classification Modifications

Earlier, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.

The updated approach includes a letter with a size spectrum for example S/UK 8-10.

With some products, the sizing has been recategorised - like an L measurement used to be a 12 but currently displays as UK 16-18.

Shopper Experiences

One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Few clothing companies classify XL as 20-22," which is what Vinted now does.

A different member, from Glasgow, explained products she uploaded with size 14 tags were displaying on the service as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.

Required Changes

Charlotte Lunn, from Derby, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".

"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she explained.

Platform Context

The platform boasts over 100 million members, comprising 18 million UK members.

It has proved a popular alternative compared to resale services such as eBay and Depop.

This represents another occasion that an unexpected update on the platform has faced criticism: previously, the service retracted a modification regarding delivery choices following member complaints.

Melissa Mason
Melissa Mason

A tech strategist with over a decade of experience in digital transformation and innovation, passionate about simplifying complex tech concepts.